Frequently Asked Questions (FAQs)

General Questions

1. Do I have to be from the United Kingdom to attend a course at London Academy of IT?

All of our courses can be attended by individuals, local businesses, professionals, employed or unemployed as well as staff and students from the College or University. We do not provide any kind of visa related letters for international students. You can only attend a course if you are eligible to study in the UK.

2. I'm not sure what level of training I require?

If you are unsure what your requirements are, please get in touch and we will be happy to talk you through your training potential. We also have course outlines for each of our courses. Please click here to view our courses.

3. Some of your courses required basic computing skills as prerequisite. Can you explain what you mean by "You should have basic computing knowledge"?

By basic computing knowledge we mean that someone should know how to start a computer, create a new document, how to edit an existing document, how to save a document etc. If you know how to work in MS Word and basic MS Excel than you have the basic computing knowledge.

4. What if I am unable to attend a course?

If you are unable to attend your course for whatever reason, please get in touch as soon as possible. Please click here to view our terms and conditions.

5. Will food be provided on the course?

All of our one day, or longer, courses include refreshments. You can bring your lunch with you. We have microwave oven in the kitchen. There are many fast food shops around the training centre.

6. Is there any free parking available near by on Sunday?

You may find free parking near by on Sundays. We suggest you to try to find the free parking near the police station (post code E15 4SG) or School21 (post code E15 4RZ) which are just 5-10 minutes walking distance from our training centre.

7. Do you use laptops or pc's in the classes?

We provide laptops to our students to be used during the course. The laptops have all the required software packages installed.

8. Can I bring my own laptop?

Yes, you can use your own laptop. You may need to download and install required software for the course you are attending. Please check the course page or contact us about it if you don’t know which software you need.

Fees and Payment

1. Can I pay by cheque?

Yes you can pay by cheque. Make your cheque payable to London Academy of IT Ltd; cross it A/C payee only. Send the cheque to London Academy of IT, Unit 17 (Ground Floor), Boardman House, 64 Broadway, Stratford, London E15 1NT. We do not accept post-dated cheques.

2. Do you accept payment by direct bank transfer?

You may pay your course fee through a simple bank transfer from your current account, over the phone or online. We don't charge for this facility, but you should check with your bank or building society concerning any charges or terms and conditions that might apply. Here is our bank account details:

Bank Name: LLOYDS BANK
Account Name: London Academy of IT Limited
Sort Code: 30-99-50
Account no: 11651063
SWIFTBIC: LOYDGB21287
IBAN: GB83LOYD30995011651063

Please write your invoice number into the reference section.

3. If I cancel after making payment, will I receive my money back?

Yes, but you have to inform us at least 2 weeks before the course start date and £20 will be deducted as admin charge.

4. How can I pay my course fees?

You can pay us on line through PayPal. It is a secured transaction process and you should not have a PayPal account to pay by using your debit or credit card. You can also make payment by other methods like cheque or bank transfer. Please contact us if you choose other method instate of PayPal.

5. Can I get any concessions?

We provide 10% discount to:

your next course with us (after paying normal price for a course or package)
full-time students in UK (you need to show us proof of your full-time studentship)

6. Does London Academy of IT provide discounts on courses to charities?

Yes. Please contact us with your charity email address for further information on discounts for individual IT courses

Where we are?

London Academy of IT is located in the centre of Stratford, just 5 minutes walk from Stratford station.

London Academy of IT
Ground Floor
Boardman House
64 Broadway
Stratford
London E15 1NT

Contact Numbers

UK: +44 (0)208 432 6218
USA: +1 610-234-7870
CANADA: +1 416-900-1211

Office Hours

Monday-Friday: 10am to 5pm
Saturday-Sunday: By appointment only

Please call us to make an appointment

Training Hours

Monday-Friday: 10am to 9pm
Saturday-Sunday: 10am to 9pm

Please visit the course pages to view the course start and end time.